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Event Integrations

Event Integrations let you receive real-time notifications when specific events occur in Cutover—such as an integration failure during a live runbook. This enables your systems and teams to respond quickly and automatically to important updates.

Benefits

  • Automate responses: Trigger workflows in tools like ServiceNow, Microsoft Teams, or Slack.
  • React in real time: Get notified the moment something happens.
  • Improve accuracy: Minimize missed steps and enhance auditability.

For example, if an integration fails during a Cutover runbook, an event integration can be triggered immediately to alert a support team or automatically log a ticket in tools like ServiceNow or send a message in Microsoft Teams.

Event Integrations table view

Note: You must have the Integrations Admin role to configure event integrations.

  1. Go to the settings menu - click the cog icon at the bottom of the right of your screen.
  2. Select Event Integrations from the menu. 

If no integrations have been added yet, the view will be empty. Once you’ve added one, the table will show:

  • Name: The name of your event integration. 
  • Endpoint URL: This is the endpoint URL of your event integration.
  • Deliveries: Number of event payloads.
  • Trigger Event(s): Event types selected when creating the integration.
  • Enabled: Whether the integration is active.