How to set up an Event Integration

1. From the event integrations table, click the blue + Add Event Integration button in the top-right corner.

2. The New Event Integration modal displays. 

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Add the following information: 

• Add a name.
• Enter the endpoint URL.
• Choose the event scope – the instance, workspace or runbook type where you want to monitor activity.
• Select the event types you want to receive notifications for (e.g., task failures, runbook status changes).

3. Click + Create.

From now on, whenever a selected event occurs within the defined scope, a message (payload) will be sent to your specified endpoint. This can then trigger actions in your third-party tools—such as creating a ServiceNow incident or sending a message to Microsoft Teams.

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Edit an Event Integration

To make changes to an existing integration: 

1. Click on it in the Event Integrations table.
2. An edit panel will display on the right hand side. 
3. Edit any field such as the event types, event scope, or the endpoint URL. 

Additional Settings:

There are additional settings at the bottom of this panel which are: 

• Enabled - Toggle event delivery on or off.
• Execute in Rehearsal: If selected, the event integration will trigger during rehearsal runs.  

Track Activity

Each event integration displays a Deliveries counter, showing how many times an event payload has been sent—so you can easily monitor activity at a glance.

Enable or Disable an Event Integration

Once you've created an Event Integration, you can turn it on or off at any time—without needing to delete or recreate it. You can do this in two ways: 

1. From the Event Integrations table view:

• Go to Settings > Event Integrations.
• Use the toggle switch next to the integration name.

2. From the Edit panel:

• Click on the integration name to open its details.
• On the right-hand side, scroll to the Additional Settings section.
• Check or uncheck the box labelled Enabled to update its status.
  
  

Note: Disabling an integration pauses all event delivery for that configuration, but retains the setup so you can re-enable it anytime.

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