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1. Developer role

1. Developer role

Last Updated
November 17, 2023

The ‘Developer’ role lets an account generate and manage user app tokens and provides access to log into the API instance

A Customer Success Manager (CSM) or a Global User Admin is required to assign the ‘Developer’ role to an individual.

Our recommendation is to create a non-interactive user with 'Developer' role access. A logged in user can be provided with developer access. If the user leaves the organisation and the account is archived, the app token will error and fail.

The 'Developer' role alone does not enable the individual to execute API calls. Logged-in and non-interactive 'Developer' users alike will need additional roles assigned to them to successfully perform calls. For example, to use the Archive a User operation, an individual will require the 'Global User Admin' role on top of their 'Developer' role; otherwise the call will error and fail.

We recommend assessing and ensuring that you have given your 'Developer' users the correct additional roles they need before they start using our API.

Note: Assigning the ‘Developer’ role and generating user app tokens for logged-in and non-interactive accounts are in the Authentication section.